Gain topical information and insights from our monthly seminars.

Far too many businesses just bland in with the competition.

They are distinctly bland as opposed to being a distinctive brand and for that reason they are no more than me-too blands when they would much prefer to be the go-to brand in their market. In short, they are blands rather than brands, blands of very little hope and even less chance of glory, each destined to become just a.n.other example of the bland that time forgot. That is why it is
time to Think Brand ? not bland.

Phil Strachan has a wealth of experience working on brands of all shapes and sizes on both the Client side
and the Consultancy side. Born in Glasgow, but having worked in London and the South for over 40 years, Phil relocated to North Wales in 2021. He continues to encourage businesses to Stand out from the crowd by thinking Brand - not bland with the promise of delivering what he calls "London quality branding, identity and design at Glasgow prices"

The Telephone can be an invaluable tool in helping your customers, colleagues and your prospects receive a 'wow' factor from your company. If used correctly it has a positive impact on your ability to limit the threat from competitors, it helps build team spirit, it assists in maintaining your existing client base and it can encourage new business and increase sales.


In this presentation I will be sharing a few useful tips, gained over many years of training teams working in a broad range of business sectors, to help make your proactive use of the telephone be more effective.

My early career as Director of Sales for an international hotel chain provided invaluable experience in using the telephone to attract prospects. I also developed a process that I could pass on to my team, making them more effective in their proactive appointment call activity.

Far too many businesses just bland in with the competition.

They are distinctly bland as opposed to being a distinctive brand and for that reason they are no more than me-too blands when they would much prefer to be the go-to brand in their market. In short, they are blands rather than brands, blands of very little hope and even less chance of glory, each destined to become just a.n.other example of the bland that time forgot. That is why it is
time to Think Brand ? not bland.

Phil Strachan has a wealth of experience working on brands of all shapes and sizes on both the Client side
and the Consultancy side. Born in Glasgow, but having worked in London and the South for over 40 years, Phil relocated to North Wales in 2021. He continues to encourage businesses to Stand out from the crowd by thinking Brand - not bland with the promise of delivering what he calls "London quality branding, identity and design at Glasgow prices"