Gain topical information and insights from our monthly seminars.
The seminars form an important part of our events. They provide the ideal opportunity for you to learn about current business trends, as well as refresh the knowledge and techniques that, even with the best will in the world, can get forgotten with time.
Take a look below at the upcoming seminar topics in an area near you.
![](https://www.business-network.co.uk/admin/files/ch/images/phil_strachan.jpg)
They are distinctly bland as opposed to being a distinctive brand and for that reason they are no more than me-too blands when they would much prefer to be the go-to brand in their market. In short, they are blands rather than brands, blands of very little hope and even less chance of glory, each destined to become just a.n.other example of the bland that time forgot. That is why it is
time to Think Brand ? not bland.
Phil Strachan has a wealth of experience working on brands of all shapes and sizes on both the Client side
and the Consultancy side. Born in Glasgow, but having worked in London and the South for over 40 years, Phil relocated to North Wales in 2021. He continues to encourage businesses to Stand out from the crowd by thinking Brand - not bland with the promise of delivering what he calls "London quality branding, identity and design at Glasgow prices"
Venue web site
![](https://www.business-network.co.uk/admin/files/no/images/helen_bennett_edited.jpg)
In this presentation I will be sharing a few useful tips, gained over many years of training teams working in a broad range of business sectors, to help make your proactive use of the telephone be more effective.
My early career as Director of Sales for an international hotel chain provided invaluable experience in using the telephone to attract prospects. I also developed a process that I could pass on to my team, making them more effective in their proactive appointment call activity.
Venue web site
![](https://www.business-network.co.uk/admin/files/sm/images/phil_strachan.jpg)
They are distinctly bland as opposed to being a distinctive brand and for that reason they are no more than me-too blands when they would much prefer to be the go-to brand in their market. In short, they are blands rather than brands, blands of very little hope and even less chance of glory, each destined to become just a.n.other example of the bland that time forgot. That is why it is
time to Think Brand ? not bland.
Phil Strachan has a wealth of experience working on brands of all shapes and sizes on both the Client side
and the Consultancy side. Born in Glasgow, but having worked in London and the South for over 40 years, Phil relocated to North Wales in 2021. He continues to encourage businesses to Stand out from the crowd by thinking Brand - not bland with the promise of delivering what he calls "London quality branding, identity and design at Glasgow prices"
Venue web site
![](https://www.business-network.co.uk/admin/files/bm/images/website_seminar_photo_birmingham_august_2024.jpg)
Venue web site
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⊕ More seminars
![](https://www.business-network.co.uk/admin/files/lc/images/marco_september_1.jpg)
complex. It involves so many players, from the obvious such as hotels and
airlines, to systems that have to talk to each other in real time, with complex
inventory and prices ? not all of which are visible to the public.
It?s also full of strange acronyms: GDS, NDC, BAR, APR, Consol Fares, ITX Fares,
as well as complicated rules on what can be sold to whom, and when.
And amidst all this there is legislation to contend with, all of it there to protect
the consumer.
In this presentation, I?ll lead you through the acronyms, the industry as a
whole, what drives it and how the prices and travel options you see on the
internet arrive on your screen.
Just because it looks easy doesn't mean it?s simple.
Venue web site
![](https://www.business-network.co.uk/admin/files/hs/images/marco_september.jpg)
complex. It involves so many players, from the obvious such as hotels and
airlines, to systems that have to talk to each other in real time, with complex
inventory and prices ? not all of which are visible to the public.
It?s also full of strange acronyms: GDS, NDC, BAR, APR, Consol Fares, ITX Fares,
as well as complicated rules on what can be sold to whom, and when.
And amidst all this there is legislation to contend with, all of it there to protect
the consumer.
In this presentation, I?ll lead you through the acronyms, the industry as a
whole, what drives it and how the prices and travel options you see on the
internet arrive on your screen.
Just because it looks easy doesn't mean it?s simple.
Venue web site
![](https://www.business-network.co.uk/admin/files/ex/images/mark_sealey.jpg)
"Everyone will have to make the move to a VoIP Digital Cloud telephone solution at some point.
The plan to phase out BT and Openreach's old copper-based analogue line services (PSTN phones and WLR), originally set for completion by December 2025, has been postponed to January 31, 2027. This extension aims to provide broadband ISPs, telco providers, and consumers with additional time to adjust.
Openreach's "Stop Sell" policy is still in effect, meaning customers using copper lines cannot switch to a new provider while retaining their copper-based service.
Additionally, Openreach is no longer installing new copper-based voice services. After December 2025, Openreach plans to provide operators with customers still using copper services new terms and a three-month termination notice period to transition them to an IP-based service.
The declining reliability of PSTN as it ages. According to Ofcom's Connected Nations 2023 report, the number of PSTN incidents increased by 20% last year, and there was a 60% increase in hours lost for customers relying on PSTN."
Venue web site
![](https://www.business-network.co.uk/admin/images/seminarimage.jpg)
Venue web site